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Frequently Asked Questions
Frequently asked questions
General
At Scanmed, we offer a wide range of medical devices for hospitals and clinics, including ultrasound systems, X-ray imaging equipment, ECG systems, patient monitoring solutions, vascular diagnostic devices, , and medical consumables. We partner with leading global manufacturers to deliver reliable, high-quality healthcare technology across Singapore.
To learn more about the brands and products we carry, check out our Products page or contact us at +65 6872 3660 or solution@scanmed.com.sg for any inquiries. We will be more than happy to assist you!
You can reach our Technical Support team by phone at +65 6872 3660, by email at solution@scanmed.com.sg, or via the Contact Us form on our website. Our team is available to assist with technical enquiries, equipment troubleshooting, service requests, and after-sales support.
Yes. At Scanmed, we are dedicated to providing excellent service, whether it’s for new purchases or existing machinery. We provide comprehensive after-sales service to help ensure your medical equipment operates reliably throughout its lifecycle. Our experienced service engineers offer prompt technical support, preventive maintenance, corrective repairs, installation, commissioning, troubleshooting, and ad hoc servicing to minimise downtime and maximise equipment performance. Contact our team to learn how we can support your equipment and service requirements.
Yes, we offer personalised product demonstrations to help you understand the features and benefits of our devices. To schedule a demonstration, please contact our sales team at +65 9618 5828 (tel) or info@scanmed.com.sg (email). We will be happy to assist you!
Absolutely. You can download our latest product catalog from the Products page on our website. If you prefer a physical copy, you can request one by contacting us directly.
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